General Terms & Conditions

Price: Prices quoted are ex-works Singapore basis, unless otherwise stated.
Taxes and Duties: Prices quoted are exclusive of all Government Goods and Services Taxes and Duties, which may now be applicable, or to be imposed.
Delivery: Promises of delivery from stock are subject to goods being unsold. Delivery date given is not guaranteed. It is estimated on the basis of prevailing manufacturing lead-time and based on relevant information furnished by Buyer. Seller shall endeavour in good faith to deliver order by promised date.

Ex-stock Singapore goods could be dispatched within 3 working days from receipt of firm order or advance payment. In the event that stocks are not available, manufacturing lead-time is approximately 8 to 10 weeks after receipt of order, subject to seller’s final confirmation.
Payment Terms: Cash upon delivery or advance payment upon receipt of order, or at Seller’s option, such other payment terms that are mutually agreeable between buyer and seller.
Warranty: All our products carry a one-year warranty against manufacturing defects unless otherwise stated.

For β-Glow® self-luminous fire safety sign (powered by Tritium), the warranty period is 10 years from date of manufacture.

Warranty does not cover misuse, mishandling, accidental damage or any other causes other than inherent manufacturing defect.

Should you find any defect upon receipt of the products, please do not use it but notify us in writing immediately.
Service: Where applicable, products supplied shall be provided with drawings, assembling information, maintenance and user instructions.

Installation manual for β-Glow® products can be downloaded from this web-site. Information given is subject to revision and shall be updated when necessary.
Disposal: When the useful lifespan of the β-Glow® tritium fire safety sign expires, please do not dispose indiscriminately into the trash bin. The expired signs should be returned to seller at buyer’s expense.

No disposal fee will be levied when the expired signs are returned to seller’s principal place of business.
Privacy policy:
We respect your privacy and will not use your information for any other purposes other than processing of your order.
Return Policy
If you experience any issue or are unhappy with our products, please contact us by phone (65) 67943611 or email to: We shall endeavour to attend to you expeditiously and put things right.

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